Taskuparkki is a mobile application designed to make the daily lives of our parking customer easier.
With the application, you park in outdoor areas managed by us, manage the parking rights of your company, share parking capacity with a larger user group within the company or even drive into our parking facility.
The idea behind Taskuparkki is an application that allows you to manage everything related to parking at home, at home and while shopping.
Taskuparkki is a payment service that we can offer to an event organiser for the duration of the event, allowing the handling of charges for event parking. This means the end of arduous cash parking fees and you will no longer need employees to charge the motorist entering the area.
Contact Taskuparkki customer service
Taskuparkki has its own customer service to serve the users of the application.
The customer service will help you with any questions you may have about Taskuparkki, from downloading the application to fault situations. We always strive to help and sort out situations well with a customer-friendly approach. You can contact us both by phone and via e-mail during our extensive opening hours.
Taskuparkki customer service
Tel. +358 207 812 461
Our opening hours:
Frequently asked questions
- I lost my password, what do I do?
If you are logged out and have lost or forgotten your password, you can request a password change link to your e-mail by clicking the “Forgot your password?” link in the application’s login window. You will receive the link to your e-mail in a few moments. The link is valid for 24 hours. If the link does not work for some reason or more than 24 hours have passed since the link was ordered, you can always reorder the link.
- How do I use the application?
After downloading the phone application and signing up, you will be able to log in to the application. You can add payment card information in the “My account” (Omat tiedot) tab – this is required for parking fees.
You can get started with parking by either using the search function to find the parking area, or if you have enabled location data, Taskuparkki will identify the parking area you are in when you open the application.
By clicking “Start” (Aloita pysäköinti) and then selecting the desired payment card, you can confirm parking in that parking area. Upon leaving, click the red “Exit” (Poistu, Lopeta) button. The application will then end your parking and the parking fee will be charged automatically from the payment card provided. You will receive a receipt of the transaction to the e-mail you have provided.
A monthly permit allows you to park in the area in question within its opening hours without separately starting parking. The monthly permit is valid for 30 days at a time and, if your card settings allow it, will be renewed automatically. You can disable this renewal in the “Parking permits” (Pysäköintiluvat) tab.
- The application does not work, what do I do?
Please check that you have the latest update to the application. If the application or its buttons do not respond, close the application and restart it. If you do not see the parking permit you want or the problems persist, please contact our customer service! We will be happy to assist you.
Tel. +358 207 812 461
- My vehicle changed, how do I change my license plate number?
If you use guest or single visit parking, you can add or change your license plate number before confirming parking. If you have a monthly permit, you can change your license plate number for the parking area from the “Parking permits” (Pysäköintiluvat) tab. Select the desired monthly permit and you will be able to change the license plate number linked to the permit by clicking the grey pen icon next to your license plate number.
- Payment does not work, what do I do?
If you receive the message “An error occurred, please try again later” (Tapahtui virhe, yrittäkää myöhemmin uudelleen) when purchasing a permit, this may be due to an expired payment card, a funds provision problem or a temporary disruption in the charging system. Please pay for your parking in the area by some other means, and if the problem persists, contact our customer service. We will be happy to assist you!
Tel. +358 207 812 461
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