Customer support

How can we help you?

: Our traffic wardens take a photograph of each car that is issued a parking control fee. When a motorist files a complaint about a parking control fee issued to him or her, we investigate the photographs taken of the car and resolve the complaints received based on them. We then prepare our reply to the complaint. Complaints are processed carefully with a fair outcome as the goal.
: We process complaints in the order of arrival. The processing time for complaints is about 2 weeks.
: The complaint must include the reason/grounds for the complaint, reference number, car license plate number, date of issue of the parking control fee and contact details for sending the reply
: After submitting your complaint, it is not necessary to pay the parking control fee until you have received our written reply.

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Find a parking space, pay for parking, extend your parking time and charge your electric car with Aimo app.

Aimo Charge is our own charging network, offering medium and fast charging, smart charging devices and clear pricing when parking.

Prices include necessary insurances, parking and electric-car charging at Aimo Park parking facilities.

Easy, hassle-free and fast parking. You can pay for your parking within 48 hours of leaving or easily pay using our Aimo app.